Call us today to schedule a time with John, Colton, or Greg

Contact Us

Stop By | Appointment Only

19109 Old Detroit Road, Rocky River, OH, 44116 Suite 9
NextGen HME Google

216-406-4326

Call us 9-5 EST Monday thru Friday. Weekend calls go to 440-871-2325.
NextGen HME Google

sales@nextgenhme.com

We email back fast, 7 days a week.
NextGen HME Google

Text Us

Text 216-406-4326 to set up an appointment today!
NextGen HME Google
FAQ | Blogs | Articles

Resources

Blogs

From expert tips on selecting the right mobility aid to in-depth product reviews and guides on maintaining your equipment, we’re here to keep you informed and empowered.
Read Blogs

FAQs

Our FAQ section is packed with detailed information about our products, shipping options, returns, warranties, and more.
Read FAQs

Types of Shipping

We breakdown the common shipping method for types of products and locations, ensuring a smooth arrival.
Explore Shipping Methods

Track order

Keep track of your purchase with ease. Our Order Tracking Tool allows you to stay informed about the status of your shipment at any time.
Track your order

Returns

Your satisfaction is our priority. If you’re not completely happy with your purchase, our hassle-free returns process is here to help.
Return Request

White Glove Service

Take the stress out of setting up your new medical equipment with our White Glove Service. From delivery and installation to personalized setup and orientation, we ensure your equipment is ready to use from day one.
White Glove Service Overview
Customer Support

Your Team

Greg Hastings

Product | Web Dev | Marketing | Owner

Colton Miller

Sales | Support | Service

John Hastings

Sales | Support | Service | ATP | CPA

Max

IT | Security | Development
MSK Development
Popular questions | Hours | Brands

FAQS

Here are some of the main questions we get on a day to day basis.

You can easily order by:

  • ordering online at www.nextgenhme.com
  • Call us at 216-406-4326 and a customer service rep will walk you through your purchase.
  • Visiting our showroom 9-5 at 30590 Lorain Road, North Olmsted, OH, 44070
  • Email us at sales @nextgenhme.com with your request / questions.

Yes! We work with multiple credible Nationwide service providers (such as WSR Solutions) to easily manage deliveries of all your DME/HME.

From Patient Lifts to Bariatric Power Wheelchairs, these companies can install and educate users and caregivers on the equipment, cleaning tips, support info, and more.

We also offer phone & video consultations with wheelchair experts (ATP + wheelchair users) to provide personalized guidance and answer all your questions.

We partner with WSR, a reputable DME contractor, to provide white-glove service for installation and setup.

At NextGen HME, we prioritize cyber security & user safety on our platform.

Our website is built with Shopify's secure platform to protect your data.

We offer free continental US shipping over $200.